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.pl-s li:before{content:\"\";position:absolute;left:2px;top:17px;width:8px;height:8px;background:#E4BC4E;transform:rotate(45deg)}\n.wy .pl-s a{color:#B82323;text-decoration:underline}\n.wy .pl-s strong{color:#2A1411}\n.wy .pl-s.warn{background:#FFF6F3;border-left-color:#B82323}\n.wy .pl-s .ex{background:#FBF6EA;border-left:3px solid #E4BC4E;padding:12px 16px;margin-top:12px;font-size:14px}\n.wy .pl-cta{background:#B82323;color:#fff;padding:64px 0}\n.wy .pl-cta h2{color:#fff;margin-bottom:12px}\n.wy .pl-cta p{margin:0 0 24px;color:#F8E6E3}\n@media(max-width:900px){.wy .pl-wrap{grid-template-columns:1fr;gap:28px}.wy .pl-nav{position:static}}\n@media(max-width:560px){.wy .pl-s{padding:22px 18px}.wy .pl-s h3{font-size:25px}}\n<\/style><div class=\"wy\">\n<section class=\"pl-hero\"><div class=\"in\"><p class=\"lbl\" style=\"color:#E4BC4E\">Legal<\/p><h1>Terms &amp; Conditions<\/h1><p>The terms that apply when you book a tour with Wayra Adventures.<\/p><span class=\"upd\">Last updated: November 12, 2026<\/span><\/div><\/section>\n\n<div class=\"in pl-wrap\"><aside class=\"pl-nav\"><p>In this page<\/p><a href=\"#s0\">1. Who we are<\/a><a href=\"#s1\">2. Bookings and payment<\/a><a href=\"#s2\">3. Cancellations and refunds<\/a><a href=\"#s3\">4. Itineraries<\/a><a href=\"#s4\">5. Traveler responsibilities<\/a><a href=\"#s5\">6. Children<\/a><a href=\"#s6\">7. Spiritual experiences<\/a><a href=\"#s7\">8. Liability<\/a><a href=\"#s8\">9. Photos<\/a><a href=\"#s9\">10. Complaints<\/a><a href=\"#s10\">11. Governing law<\/a><\/aside><div><section class=\"pl-s\" id=\"s0\"><h3><i>1<\/i>Who we are<\/h3><p>Wayra Adventures is a travel agency based in Peru, with our office at Calle Recoleta 739, inside Cafeter\u00eda Victorias, Cusco 08003.<\/p><\/section><section class=\"pl-s\" id=\"s1\"><h3><i>2<\/i>Bookings and payment<\/h3><ul>\n<li>A booking is confirmed when we receive your payment and send you a written confirmation.<\/li>\n<li>Prices are in US dollars and are per person unless stated otherwise. Group departures and private tours have different prices.<\/li>\n<li>Single tours are paid in full when you book. Multi-day packages require a 30% deposit to confirm the booking, and the balance is paid on arrival in Cusco, before the first tour.<\/li>\n<li>Payment provider fees may apply.<\/li>\n<\/ul><\/section><section class=\"pl-s\" id=\"s2\"><h3><i>3<\/i>Cancellations and refunds<\/h3><p>See our <a href=\"\/es\/cancellation-policy\/\">Cancellation Policy<\/a>, which forms part of these terms.<\/p><\/section><section class=\"pl-s\" id=\"s3\"><h3><i>4<\/i>Itineraries<\/h3><p>Itineraries, times and routes may change because of weather, road conditions, closures, strikes, safety or the schedules of third parties. We will always try to offer an equivalent alternative.<\/p><\/section><section class=\"pl-s\" id=\"s4\"><h3><i>5<\/i>Traveler responsibilities<\/h3><ul>\n<li>Provide correct names, passport numbers and dates as they appear on your travel documents. Machu Picchu and train tickets cannot be corrected after purchase.<\/li>\n<li>Carry your passport and any documents needed for entry to sites.<\/li>\n<li>Cusco is at high altitude. Tell us about any health condition, pregnancy, allergy, dietary need or mobility limitation before booking. You are responsible for deciding whether a tour is suitable for you.<\/li>\n<li>We recommend travel insurance that covers medical expenses, cancellation and trip interruption.<\/li>\n<li>Follow the guide&#8217;s instructions and local rules, and respect communities, nature and archaeological sites.<\/li>\n<\/ul><\/section><section class=\"pl-s\" id=\"s5\"><h3><i>6<\/i>Children<\/h3><p>Minors must be accompanied by a parent or legal guardian. Tell us the age of each child when booking.<\/p><\/section><section class=\"pl-s\" id=\"s6\"><h3><i>7<\/i>Spiritual experiences<\/h3><p>Ceremonies such as despacho offerings and cleansings are cultural and spiritual experiences. They are not medical or therapeutic treatments.<\/p><\/section><section class=\"pl-s\" id=\"s7\"><h3><i>8<\/i>Liability<\/h3><p>We act as organizer and intermediary for services provided by guides, transport companies, train operators, hotels and other third parties. We choose our partners carefully, but to the extent allowed by law we are not responsible for injury, loss, delay or damage caused by third parties, by events beyond our control, or by a traveler not following instructions. Nothing in these terms limits rights that you have under Peruvian consumer law.<\/p><\/section><section class=\"pl-s\" id=\"s8\"><h3><i>9<\/i>Photos<\/h3><p>We may take photos during tours. Tell your guide if you do not want to appear in our marketing.<\/p><\/section><section class=\"pl-s\" id=\"s9\"><h3><i>10<\/i>Complaints<\/h3><p>You can write to us at <a href=\"mailto:wayraadventures@gmail.com\">wayraadventures@gmail.com<\/a> or use our Complaints Book (Libro de Reclamaciones), available at our office, Calle Recoleta 739, inside Cafeter\u00eda Victorias, Cusco (<a href=\"https:\/\/www.google.com\/maps\/place\/Pasteler%C3%ADa+Victoria&#039;s\/data=!4m2!3m1!1s0x0:0x7ab2d6cc707e9464\" target=\"_blank\" rel=\"noopener\">see location on Google Maps<\/a>).<\/p><\/section><section class=\"pl-s\" id=\"s10\"><h3><i>11<\/i>Governing law<\/h3><p>These terms are governed by the laws of Peru. Disputes will be handled by the competent courts of Cusco, without affecting your rights as a consumer.<\/p><\/section><\/div><\/div>\n<section class=\"pl-cta\"><div class=\"in\" style=\"max-width:760px\"><h2>Questions about your booking?<\/h2><p>Write to us and we will reply as soon as possible.<\/p>\n<a class=\"btng\" href=\"https:\/\/wa.me\/51938151366\" target=\"_blank\" rel=\"noopener\">Message us on WhatsApp<\/a> <a class=\"btn2\" href=\"mailto:wayraadventures@gmail.com\">Send an email<\/a><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal Terms &amp; Conditions The terms that apply when you book a tour with Wayra Adventures. Last updated: November 12, 2026 In this page 1. Who we are2. Bookings and payment3. Cancellations and refunds4. Itineraries5. Traveler responsibilities6. Children7. Spiritual experiences8. Liability9. Photos10. Complaints11. 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